Privacy Policy

Last updated: May 3, 2026


1. General Information 

1.1. Introduction 

Simile Agency Inc. (hereinafter, “the Company,” “We,” “Us,” or “Our.”) respects your privacy and is committed to protecting it. This Privacy Policy (“the Policy”) applies to information we collect when you visit our website (www.simileagency.com), to information collected through our social media platforms (FB, IG), and to other information we may collect when you use our services (for example, when we need to share it with subcontractors for delivery of a service).

By using our website (www.simileagency.com) or any of our Services, you agree that we may collect, use, process, disclose and retain your Personal Information in accordance with the terms described herein. If you do not agree to be bound and abide by this Policy, you are not permitted to visit, access or use our Website or Services or share your Personal Information with us. 

Please note that this Policy does not apply to Personal Information of the Company’s consultants, sub-contractors, future employees, representatives or to any other person affiliated with the Company, nor does it apply to any information that does not constitute Personal Information as defined by applicable law. 


1.2 Governing Law & Venue 

Simile Agency Inc. is located in Canada and is therefore subject to the applicable laws governing Canada. 


1.3 Contact Us

Questions, comments, and complaints regarding the Company’s Privacy Policy and practices may be sent to Nadia Hammouda at the following:

Email: info@simileagency.com

Address: 844 - 1055 Rue Lucien-L'Allier Montréal QC H3G 3C4, Canada.

2. Interpretations and Definitions

Company: Referred to as either "the Company," "We," "Us," or "Our" in this policy refers to Simile Agency Inc., 844 - 1055 Rue Lucien-L'Allier Montréal QC H3G 3C4, Canada.

Cookies: Small files placed on your device (computer or mobile device) by a website, containing details of your browsing history on that website.

“Country”: Refers to Canada.

“Device”: Any device that can access the website, such as a computer, a cell phone, or a digital tablet.

“Personal Information” (or “Personal Data”): Any information that relates to a natural person and directly or indirectly allows that person to be identified, i.e., that directly or indirectly reveals something about the identity, characteristics of an identified or identifiable individual/consumer.

“Services”: Includes the Website and all related services provided by the Company, including professional services, and, where applicable, related media, print materials and online or electronic documentation. 

“Service Provider”: Any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services, or assist the Company in analyzing how the website is used.

“Usage Data”: Data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).

Website: Refers to Simile Agency Inc., accessible from "www.simileagency.com".

You: Means the individual accessing or using the website, or the company, or other legal entity on behalf of which such individual is accessing or using the website, as applicable.

3. Processing of Personal Information 

3.1 Personal Information We Collect

As we conduct our business, we may collect, process and use various forms of Personal Information that you provide us, solely as permitted by law. They encompass the following: 

3.1.1 Information You Provide to Us

When you visit our Website, you may be required or permitted to share information with us through various methods, including but not limited to the following:

Contact Form and Email Communications: You may contact us by completing the contact form available on our Website or by writing to us directly via email. When you do so, you may provide Personal Information such as your name, email address, and any other information you choose to include in your message (for example, details about your project, business, or inquiry).

Providing this information is voluntary. By submitting a contact form or sending us an email, you consent to the collection and use of this information for the purpose of responding to your inquiry, communicating with you, and, where relevant, exploring or providing services.

Comments (if applicable: If a comments feature is enabled on our Website in the future, you may also choose to submit Personal Information when leaving a comment on a blog post.

Information in exchange for products or services: From time to time, the Company may request your personal information (for example: names, e-mail addresses, phone numbers, and/or billing addresses) in exchange for the Company’s content writing and editing services. 

Social Media: You may provide Personal Information to us via our social media platforms (e.g., Instagram and Facebook). Please remember that any information you post on our social media pages (e.g., such as a comment to a specific post) will become publicly available. 

3.1.2 Automatically Collected Information (i.e., ‘Usage Data’)

Data collected from internet browsers or devices. From time to time, data is collected and sent to the Company automatically by your web browser or device. Information collected in this category tends to include web pages visited, links that are clicked, and the timestamp of your visit. This information tends not to be personally identifiable. As indicated below, we have disabled the Activity Log and therefore do not collect IP addresses.

More specifically, we may automatically collect certain activity and usage information about You when you use our Website, which include:

Analytics. We use Squarespace Analytics and Google Analytics to understand how visitors interact with our website. These tools provide aggregated, anonymized insights on metrics such as traffic sources, page views, and general user behaviour.

This information is used to improve site performance and user experience. We do not collect personally identifiable information through these tools.

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Activity log/log Files.We have disabled the activity log feature on Squarespace, which means IP addresses and other personal visitor data are no longer recorded or displayed in our activity logs. However, Squarespace may still collect and retain certain technical details such as browser version, operating system, date, and time, which are used to support website functionality and security but do not include personally identifiable information.


3.2 Use of Your Personal Data

We may use Personal Data for the following purposes:

  • To operate, maintain and improve the Website and your experience; 

  • To notify you about changes to the Website;

  • For our everyday business purposes, such as to respond to your comments or inquiries;

  • To allow you to participate in interactive features of our website when you choose to do so;

  • To provide customer support;

  • To monitor the usage of our website;

  • For marketing purposes, including to improve and customize our Website and to improve our understanding of how the Website is used;

  • To detect, prevent, and address technical issues.

4. Cookies We Use 

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features. 

Our website uses two main “types” or “categories” of cookies, namely:

  • Necessary cookies so visitors can navigate and use key features on our website. 

  • Non-essential cookies, such as Performance & Analytics cookies that collect information on how our visitors are interacting with our website. Advertising cookies are also a type of ‘non-essential cookies.’

4.1 Necessary or Required cookies (also known as ‘Essential’ cookies)

Squarespace uses some necessary cookies that vary from site to site depending on the features it uses. For example, necessary and required cookies (also known as Essential Cookies) help features like customer accounts and URL redirects, to name a few. 

Please note that Squarespace Essential Cookies are ‘Always on’ by default (no Opt-out Option). 

4.2 Performance & Analytics cookies

Analytics and performance cookies collect information about how visitors interact with our site. 

By default, we have restricted Performance & Analytics cookies. That means that they will only be enabled should you consent for us to do so. Please visit the “Manage your cookie preferences” button on our Cookie banner to choose your preferred settings. Please make sure to hit the “Save Preferences” button after you’ve changed the settings. 

4.3 Advertising cookies

Advertising cookies are cookies that are used by advertising companies to serve ads that are relevant to your specific interest. They fall under the category of “Non-essential cookies”.

By default, we have restricted advertising cookies. That means that they will only be enabled should you consent for us to do so. Please visit the “Manage your cookie preferences” button on our Cookie banner to choose your preferred settings. Please make sure to hit the “Save Preferences” button after you’ve changed the settings. 

4.4 Third-Party Cookies and Embedded Content

Our website may include embedded content and features from third-party services such as Instagram, social media platforms, and payment providers. These services may place cookies on your device to enable functionality, personalize your experience, and collect analytics data. Please note that these cookies are managed by the third parties themselves, and their use is subject to their respective privacy policies. We recommend reviewing their policies for more information. By using our site, you consent to the use of these third-party cookies.

5. Choice & Opt Out 

Cookies & Behavioural-Based Advertising - We may, from time to time, work with third-party services such as Google and Facebook for general marketing or business purposes. For information on how you can opt out of some of these advertising services, be sure to change your internet browser’s settings to block cookies or ask permission before collecting cookies. 

Please note that we have restricted the use of non-essential cookies (functional and performance cookies). This means that these types of cookies will not automatically be put on your browser—you’ll have to consent first. 


E-mail Marketing -  We use your email address to respond to your inquiries and communicate with you in the course of providing our services. We do not send marketing emails or newsletters. Should this change, you will have the option to opt out at any time.


Google Analytics - We use Google Analytics to understand how visitors interact with our website. This tool collects aggregated, anonymized data such as pages visited, traffic sources, and general usage patterns.

We do not use Google Analytics to identify individual users, and no personally identifiable information is collected through this tool.

Should you require more information about your own browser and opting out of Google Analytics, you may visit: https://tools.google.com/dlpage/gaoptout. 


European Union - Residents of the European Union may have the following rights concerning the collection and use of their Personal Information, namely: i) The right to verify, correct, review, and request erasure of their Personal Information that we collect and store; ii) Limit, restrict, or object to the use of your Personal Information under particular circumstances; iii) The right to request the transfer of your Personal Information to another party under particular circumstances. For additional information concerning rights to your Personal Information in the European Union, please visit: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

Compliance with legal requirements in the EU and UK 

To comply with legal requirements in the EU and UK, we have undertaken the following actions: 

  • We have disabled the Activity Log—thus, we don’t collect or view visitors’ IP addresses. By disabling this feature, we still see the geographic location (country) but it’s not attributed to any individual’s name nor IP address. 

  • We have disabled Squarespace analytics cookies, which means we don’t automatically place these non-essential cookies on visitors’ browsers. If users wish to allow these to become enabled, they can choose to do so in the “Manage your cookies” button of the cookie banner that pops up when you visit our Website. 

  • We have displayed a cookie banner so visitors can opt into the use of cookies.

6. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

‍Children's Privacy

The Website does not address anyone under the age of 18. The Company does not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

‍Links to Other Websites

Our website may contain links to other websites that are not operated by Simile Agency Inc. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. The latest update ‘date’ will appear next to "Last updated" at both the top and bottom of this Privacy Policy.

‍You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


CONTACT INFORMATION 

At any time, please contact us at info@simileagency.com for questions or comments related to this Privacy Policy.

Last updated: Sunday, May 3, 2026